VIN recognition at dealers

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V10 SPM
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Joined: 06.04.2016
Location: Norwich

My local Mercedes-Benz dealer claims it cannot search for my VIN on the Mercedes-Benz computer system because the software program will not accept an "X" in the VIN.  This means they always have trouble at servicing time.  Can this possibly be true?

markhowes
markhowes's picture
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Joined: 15.01.2014
GWOA Groups: Members
Re: VIN recognition at dealers

I don't think so.

Gav just checked on a G for me - that had a VIN with an X in it.

 

 

 

Arnie
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Joined: 12.04.2004
Location: London
GWOA Groups: Committee, Members
Re: VIN recognition at dealers

 

Never had any trouble with my X